Paid for an item but EBay says it is unpaid.

[michaelnguyen49]

Hi guys,

I am experiencing an issue with EBay where I've already paid for an item I won from an auction however when I check back on Ebay a few moments later.. it tells me the item has not been paid.

I've paid for the item like 3 times now. I have image proof of payment of the 3rd time.

Does anyone know whats going in my case?

Thanks.

[zanadoo_56]

Did eBay say the payment was pending?  eBay's managed payments system has slowed the process down.

[michaelnguyen49]

It says 'Still processing' on the payment summary page after I pay for it.

But when I check back on Ebay a bit later... it says unpaid again.

I also checked paypal and my bank account and theres no pending payments.

Don't know whats going on.. Ive told the seller the situation aswell but I havent heard back.

[jelwinn24]

This is happening to me as well.

Tried paying via paypal, card and afterpay. They all bounceback?

I might need to call eBay tomorrow

[papermoon.lady]

How long have you been waiting? It happens to me too at the moment, but it only takes a few minutes for the payment to go through - maybe between 1 and 5 in general...

[michaelnguyen49]

How did you go?

And also, where is Ebay contact number? I can't seem to see it.

[michaelnguyen49]

I actually don't need to wait long. Like everything processes so quickly and it tells me its paid.

But, I check a few minutes later and it tells me the item is unpaid and that I need to pay.

[cezm]

From feedback does it look like the seller has had recent sales? If not, perhaps they haven't set up their account properly for managed payments - though I think ebay would hold the money in that instance

Can you provide the item number?

[papermoon.lady]

I keep getting the warning to pay for a few minutes too (in my notifications), but then it disappears.

[ilovepunkvinyl82]

Something like this just happened to me. Paid through eBay bin with my cc, like I have done a thousand times before but in eBay it says pay by the 24th. (Unpaid) Checked my bank, and it shows I paid.  So I have proof. First time this has happened.