on 27-02-2021 12:59 PM
We have a NAB account.
My last sale from the 19th, still has it listed in payments as payment sent, but has not gone into
our bank account, and its still listed as payment sent, not complete like previous transfers that
we have received into out bank account. Just checked and says payout made on 22nd, but no
complete and not received into our bank account.
Worse yet, 3 more sales from 25th are still listed as payment processing.
1 had a sold message and customer has paid via ebay email item has sold.
The last 2 later in that day has buyer has not paid, wait until paid before shipping as the ebay email item has sold message.
but elsewhere it has a ship by 1st march listed on them and buyer has paid....
All 3 in payments are listed as processing.
Last 4 sales since 19th have not gone into our bank account.
We are owed $1100. Lucky we only shipped the item from the 19th so far.
That payment has not arrived into out bank account.
But now looking at delayed shipping and neg feedbacks if we protect
ourselves. With no recourse. I cannot justify sending items while
payment is listed as processing...what if it fails.
on 27-02-2021 01:15 PM
Apologies, the payment from the 19th came through to our bank account.
Just a panick over nothing perhaps with the sales from 25th listed
as processing still.