Postage label won't print

[jane-de-cluttering]

I can't print out a postage label.  have been trying 5 hours, on Firefox and Chrome.  Can do everything else, except print the label.  It says 'something's gne wrong. try again'.

[jane-de-cluttering]

Does an Ebay expert monitor these pages?  This is urgent please.

[davewil1964]

No, they don't. never have

Only members

[davewil1964]

In 'Selling' there should be an option to 'Manage postage labels'. Have you tried printing it from there?

[kopenhagen5]

Also every part of the address must be in the correct format.

[*tippy*toes*]

I'm guessing you've sorted it by now, but just in case you haven't, open the postage label, enlarge it as much as you can, then take a screenshot. Open in "paint", crop everything out, then print. That way you're bypassing any glitch.

[jane-de-cluttering]

Thanks Dave, but where exactly?

[jane-de-cluttering]

No Tippy I haven't sorted it. I've had Nortons sca i open nning all monring & then had to go to work. So the parcel is a day late. But the problem is I don't even get as far as this. I open Manage Waiting Orders & then click on the drop-down menu for Print Postage Label, and then it goes to a screen saying Oops Something Went Wrong. I can go through Aus Post but that will cost a little more.

[jane-de-cluttering]

I can't get as a far printing/changing the address

[davewil1964]

On my 'Selling' page there a a number of options on the left side of the page. Under 'All Selling' is 'Manage postage labels'.

From memory, that allows you to (re)print a lebel, but I think it only works for 24 hours after generation.

If you got a confirmation email when you generated the label, that should also give you a link to 'Manage postage labels.

I know it doesn't help in this instance, but I have my browser set to download labels. That way I can print them from the pdf, rather than through eBay.