Problem with bid due to cancelled orders, but I have no cancelled orders

[bruiser050171]

Anyone else encountering this? Bought some items earlier today but when bidding on something this afternoon (that I really wanted...) when went to place a bid in the last few minutes I was refused, with the message "You're unable to buy this item because you have a record of 3 orders in the last 12 month(s) that were cancelled because they weren't paid for.". 
I have no cancelled or unpaid orders listed against my profile, and if I try bidding on another item I get that there are "...2 orders...' so the details aren't even being consistent.

Bug? Anyone else seeing the same issue?

[eol-products]

Have you logged out of ebay to see if that makes a difference.

[bruiser050171]

thanks for the suggestion but yes. I've also cleared the browser cache, used an InPrivate session and used other browsers and all get the same result - can't bid. 

[padi*0409]

Does anyone else have access to your account that could have refused to pay for items ?

If not go to the link below and scroll to the bottom to contact a CS rep during business hours.

https://www.ebay.com.au/help/policies/payment-policies/unpaid-item-policy?id=4271&st=3&pos=2&query=U...

[bruiser050171 · Accepted solution]

nope, only me - even if they did, any transactions would be captured in the account purchase history, and there's nothing there that's not through me, or that relates. 
Looks like I'll have to wait until business hours tomorrow which is what I expected - just thought I'd flag it in case it's a wider issue impacting other ebay users.
Unfortunately, the item that I was trying to bid on was something I'd been waiting quite a while for and it's now gone...with no warning notification beforehand from ebay...so I'm rather annoyed.