Return hassle, what do I do now?

[jafle_1173]

So I bought a pair of boots. Unfortunately they are half a size too small. I requested a return and eBay tells me I need to buy a label, that was going to cost $43, which would be deducted from my return price. I immediately press cancel return as that is an absurd price. It should’ve cost me around $20 as I know how much it costs to post things within Australia.

So now the return is closed and I can’t open it again. Am I stuck with an item that doesn’t fit now? And who was going to pocket the ridiculous overcharged postage fee, eBay, or the buyer?

This is a very bad experience for me and I may never use eBay again. Sorry to be so negative but I am a bit stunned at what has happened here.

[brickworksmarket]

I am sure I always got the fees back for return that did not go through ebay. Its only if ebay steps in I would not.

[sugar249]

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@brickworksmarket wrote:

I am sure I always got the fees back for return that did not go through ebay. Its only if ebay steps in I would not.

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Ah,  if the return didnt go through Ebay,  how would you get the fee's back,  if you avoid Ebay,  they have no idea that it has being returned, and therefore no requirement to return fees

[sugar249]

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@jafle_1173 wrote:

The postage to me was free

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'No it wasnt,  it was included in the purchase price.  Do you think sellers run a charity.

[sugar249]

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@jafle_1173 wrote:

Also, the fact that I can’t open a new return request is an absurd, and anti consumer feature  makes no sense. What if someone misclicked something? Tough luck? 

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Why is it absurd,  you had one change of mind,  and than you want a second bite of the cherry.  You even admit you decided to cancel the return,  not the sellers or Ebays fault you cant make up your mind.

[brickworksmarket]

Sorry I should have wrote through ebay returns.  So when a buyer returns an item not using the ebay return option I issue a refund for an item that was returned and get fee credit. 

[padi*0409]

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@jafle_1173 wrote:

Signature on delivery?  How will that help me?

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If you have genuine concerns about the seller, give us the item number and we'll check them out for you.

[daydreams_12]

As mentioned earlier, save us ALL the drama and sell them yourself.

[cam-2793]

For future reference, you are not required to use the provided ebay postage label - if you are required to pay postage costs then you can use whatever service you want and upload the tracking number to the return request . 

Once a return request is closed it cannot be reopened!

[jafle_1173]

I don’t want a second bite of any cherry and I never changed my mind, I didn’t agree with eBay’s return postage price. How you think it’s fair that backing out of that return screen blocks the option from being used again is beyond me. 

[jafle_1173]

Thank you affirming the thing I am saying, something that the other eBay bootlickers have managed to avoid doing in this thread, instead choosing to attack me over something thats out of my control. Why was the price I was quoted SO WRONG? Of COURSE I’’m going to cancel a return when its grossly overpriced.