Unable to contact ebay online chat
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on โ08-08-2023 07:16 PM
Hi, i keep getting this message when i tried to contact eBay via chat option.
Sorry, I'm having trouble connecting you with an agent. Please try again later.
Is there any issue with my account? Thank you.
Re: Unable to contact ebay online chat
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on โ08-08-2023 07:18 PM
We don't know....only sellers/buyers here.
Maybe we can help.....what is your problem?
Re: Unable to contact ebay online chat
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on โ08-08-2023 07:45 PM
Oh no.. i just want to connect to eBay service rep and ask about buyerโs feedback.
Re: Unable to contact ebay online chat
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on โ08-08-2023 08:54 PM
Buyers' feedback is subjective. Little recourse there.
Also chat is not a 24/7 facility.
Maybe try during advertised hours.
Re: Unable to contact ebay online chat
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on โ11-08-2023 10:37 AM
6:59 pm (as per screenshot) is outside business hours.
Re: Unable to contact ebay online chat
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on โ16-08-2023 02:43 PM
Its not even working during business hourโฆ
Re: Unable to contact ebay online chat
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on โ16-08-2023 02:50 PM
I ended up ask for call me. On the phone with them for 30 minutes they canโt figure out why. They got rid of me saying some users reported call you not working and only chat with us work.
I preferred to use chat than call function.
Re: Unable to contact ebay online chat
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โ16-08-2023 02:52 PM - edited โ16-08-2023 02:53 PM
I looked at your screenshot.
Have you actually written what your problem is instead of just Hi?
If you don't tell them what the issue is, they make think it's just someone mucking around.
Dunno - just grabbing at straws here.
Re: Unable to contact ebay online chat
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on โ16-08-2023 04:31 PM
@al_251649 wrote:
I ended up ask for call me. On the phone with them for 30 minutes they canโt figure out why. They got rid of me saying some users reported call you not working and only chat with us work.
I preferred to use chat than call function.
What is it that you want to know about a buyer's feedback.
You'll get help here if you post your issue here

