Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

I cannot click on an item

When I click on an item from my email messages, it takes me to another entirely random email message from my inbox. I also received an old ebay order saying that I purchased an item that has already been purchased and delivered months ago?

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  • 1 replies
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Search has gone wonky

It's not Friday so I don't get it! The search page has grey text instead of black, the category shows as 'Clothing, Shoes , Accessories' and every time I change the search term it takes away all the options I had (e.g. Australia only) which never use...

i cant verify my phone number

i cant verify my phone number because it just gives me a white screen after ive goten the code and entered it this the link it sends me to to http://shiptrack.ebay.com.au/ws/eBayISAPI.dll and my computer says its not secure.

Watchers arem't showing up when page fully loads

Just noticed that folks who are watching our listings aren't showing up in the individual page listings..wonder if anyone else is having the same issue? the watchers show up in the active selling page (where all listings are shown) using the most up ...

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  • 385 Views
  • 2 replies
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Seller stars - increasing with no sales

Hi Community!! I haven't sold anything in a long time but my Postage and Handling stars keep increasing. Today it shows 27 and my other stars are showing nothing because there are fewer than 10 ratings. Might anyone be able to shed some light on this...

Error code 70164

On 29th December, when I clicked pay now on a purchase, I got this message in red: "The sellers can't accept payment right now. Contact them for help. Error Code 70164. " I tried repeatedly to pay but only got the same error code. Numerous emails to ...

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proof of return costs

i cannot find a way to attach photos of a returned item freight docket to show proof to Ebay that this is the freight i was charged. they expect it to be visible to them but because the item is already back in the sellers hands they have closed the c...

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  • 334 Views
  • 1 replies
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Resolved! Cant submit a refund request.

I purchased some Singway 100w voltage converters back in October 2016. They weren't used until Dec 2016 thru Feb 2016 then not used again until Dec 2017. They have all failed by the time I used them again in Dec 2017. Some even melted. This is a high...

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  • 789 Views
  • 8 replies
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Ebay and Edge

I'm having problems with ebay loading properly on Edge. Any advice? TIA.

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  • 394 Views
  • 4 replies
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