Technical Issues

Why is my location showing Australia but my actual location is US?

I'm tired of all of my cost and postage amounts showing as Australian. I'm not in Australia, I'm in the Eastern US. Anyone else experiencing this and fixed it? All of my information is correct under my account info & there's no response from eBay.

Can’t log in via Facebook ‘URL BLOCKED’

I can’t log in to eBay like I usually would through my Facebook account. See screenshot here. This also occurred a couple days ago when trying on PC, Microsoft edge. is this maybe due to a security update by Facebook? Or miscommunication between the...

Awaiting payment but says it's been paid

Sale says awaiting payment when I clicked on it to send an invoice it showed as already been paid and to post it. It hasn't been paid for and customer says they haven't paid. How do I fix it

can't verify bank account

hi, I haven't been on eBay for quite some time, I've come back on over the weekend and already sold an item. but I'm being told my money is being held as my account details need to be updated. I've tried over 40 times to verify my account. I've signe...

Unable to attach video to rely

I cannot attach a video to an email to a seller, I can easily attach photos.Any suggestions thanks 150lg

Stuck in Shopping Cart

I purchased an item and the seller sent me an invoice from PayPal in an email. I clicked on the link and paid from within PayPal. now the item is stuckin my shopping cart.

To help protect your account, we limit the number of items purchased by a single account at any one

When I check out the shopping cart, the system told me: To help protect your account, we limit the number of items purchased by a single account at any one time. This buying limit is temporary. You can come back soon and buy more items. Protect your ...

Trouble listing sale items

I'm trying to list new items for sale but it is not allowing me to edit the condition of the item or upload an image. Any idea why this may be?

E-mail said item had sold but the item has not sold

Hi there, I got an email from eBay saying my item had sold and that I needed to add or update my bank details to receive payment. When I logged on the item had not sold. is there some kind of time lag? Have my account details been compromised? I chec...

I guess a lot has changed since I last looked at selling on eBay ie hostile to occasional sellers

I stopped selling my occasional items when eBay demanded direct debit access to my account. But Gumtree is so full of scammers and time wasters I was frustrated enough to look at eBay again. So I got a new bank account specifically for this so eBay c...

Refreshing bids

It takes a few goes of pressing not hidden on my bidding page before it finally appears, same thing happens when I refresh the browser. Couple of weeks ago it took a couple of attempts and now I can be pressing not hidden up to five times before it a...

Purchase History missing completely on the Australian site - does anyone have a solution ?

I notice that my purchase history had completely disappeared a day or 2 ago and I have not been able to view it since then unless I log into the US site. Does anyone have a solution ?

Annoying Pink colour next to my eBay name

I am a bloke that sells bloke stuff and having eBay putting a PINK with my initial next to my shop name is just WRONG and visually insulting and offensive. It doesn’t portray me or my shop in a good way. I cannot find a way to change this myself. I h...