eBay Site Bug - Auto refunds to buyers on sold transactions

Hello all,

Today we notified that so may of our transactions were being automatically refunded to our buyers due to a site bug, anyone else experiencing this today?

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Re: eBay Site Bug - Auto refunds to buyers on sold transactions

I am a buyer that has been inconvenienced by the eBay Payment Gateway issue.  The reattempt, after the order was cancelled, a day later has just failed--auto refunded without knowledge the Seller's knowledge, who just sees it has payment pending.  This is where buyers would be under the misconception that the Seller has initiated this.  I will advise the seller, once more.

Message 11 of 15
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Re: eBay Site Bug - Auto refunds to buyers on sold transactions

seems to be still happening. 

it is really bad that ebay are doing this. 

i dont care about getting a refund, i want the products. seems to be false advertisement trying to get people to look at the site. 

Message 12 of 15
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Re: eBay Site Bug - Auto refunds to buyers on sold transactions

Oh gosh no way! Can you imagine this going for that long! I really hope not!

Message 13 of 15
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Re: eBay Site Bug - Auto refunds to buyers on sold transactions

Yes affecting my accounts also and it seems to be still happening now. I am not yet on Managed Payments but I am registered. Almost 60 transaction so far. Some customers have tried again to make payments. PayPal keep the fees of course.

Message 14 of 15
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Re: eBay Site Bug - Auto refunds to buyers on sold transactions

Has anyone had it completely fixed? I'm still having about 14 orders "uncleared". Some of them cleared during last 2 days.  eBay is just not helpful. ๐Ÿ˜ซ

Message 15 of 15
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