eBay mobile app won't work anymore

Hi, eBay has sent a message to say that the current eBay app is being retired this month. I have tried to use the app on my phone but keep getting the message that I need to upgrade the app, when I try to do this I get the message that my device does not support this app. I can access eBay via a web site only.

Has this happened to everyone?

thanks!

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Re: eBay mobile app won't work anymore

I am having the same problem.

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Re: eBay mobile app won't work anymore

j-au637
Community Member

Yes, I have the same problem. The most frustrating part is that EBay doesn't give a damn, obviously they feel they have enough customers.  They have such limited contact details and no ability to email them. Enjoyed shopping on Ebay, so know how you feel.  I will miss it.  Go well.

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Re: eBay mobile app won't work anymore

sk1307
Community Member
eBay app isn’t working since this morning .. any idea why?
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Re: eBay mobile app won't work anymore

I'm assuming you're using an iPhone, because Android users aren't having the issues. Have you tried updating the app? Have you uninstalled and reinstalled the app? Does your operating system need updating?

 

If all else fails, buy a Samsung.

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