email

elaroo49_1
Community Member

why is eBay using my old email address and not letting me change it ? 

Message 1 of 4
Latest reply
3 REPLIES 3

Re: email

That is something you need to ask ebay

 

They would be using an email address you provided for the account in question

 

Is the one you are trying to change it to one that you have already used in the past for another account?

Message 2 of 4
Latest reply

Re: email

What kind of error message do you get when you try to change it?

My first assumption would be what sandy said - that you might have used the new email address (the one you want to have) for another account in the past, as email addresses can only be used once. You can have multiple accounts, but the email address must be different for every account you create.

Message 3 of 4
Latest reply

Re: email

Further to what the others have said, you can't change it to an address that resembles your username. For example, you couldn't use elaroo49 @ gmail.com

Message 4 of 4
Latest reply