i have an appeal on an item that didn't match it's description but i can't add pictures to support

i  have an appeal on an item i bought bur i cannot find a way to add photos to support my claim. if i could submit the photos ebay would see that i had researched the purchase and the seller had clearly sent the wrong item.How do i talk to someone?

Message 1 of 4
Latest reply
3 REPLIES 3

i have an appeal on an item that didn't match it's description but i can't add pictures to support

Only "live chat" is available at the moment due to COVID-19. Go to the "help" button at the top or bottom of any page and scroll to the bottom. 

______________________________________________________

"Start me up I'll never stop......"
Message 2 of 4
Latest reply

i have an appeal on an item that didn't match it's description but i can't add pictures to support

I tried to get a refund for a purchase because the part was wrong.it was declined so I appealed, but the process didn't allow me to add any pictures to demonstrate how wrong the part was .Has any one any sugestions as to how i can navigate the ebay  complaints maze?

Message 3 of 4
Latest reply

i have an appeal on an item that didn't match it's description but i can't add pictures to support

You have a reply in one of the other posts you made about this earlier

 

 

https://community.ebay.com.au/t5/Technical-Issues/i-have-an-appeal-on-an-item-that-didn-t-match-it-s...

 

 

Did the seller send you the wrong part (or a part not as advertised in the listing) or did you order the wrong part originally ? 

Message 4 of 4
Latest reply