I want to respond to a cancel purchase case

[wespy4u]

When I try to respond, I get a message say the information is not available and to try again later. I have tried for the last 3 days and get the same message. I only have a few days left to respond before the case is closed automatically which I don't want to happen, because that will allow the dishonest seller to remove the feedback.

[black*poppy]

Try clearing your browser cache and cookies, then reloading the page.

If that fails, contact customer support.

[wespy4u]

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@black*poppy wrote:

Try clearing your browser cache and cookies, then reloading the page.

If that fails, contact customer support.

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That didn't help at all, it was eBay having technical issues, but I did manage to respond.

Thank you for your suggestion.