Newly implemented government restrictions may affect your eBay business. We’re here to support you and keep your eBay business running.
We’re implementing measures for sellers based in affected areas or posting items to buyers in affected areas:
- We’re extending Estimated Delivery Dates onsite for items located in Australia, to manage buyer expectations and give you more time to fulfil your orders.
- We will automatically remove your Late Shipment Rate defects, Seller Cancellation defects and related Negative or Neutral Feedback received for transactions between 17 December 2020 and 11.59PM AEST on 5 January 2021.
- Your Item Not Received (INR) count in Service Metrics, along with any related Negative or Neutral Feedback, will be removed automatically for transactions between 17 December 2020 and 11.59PM on 5 January 2021. To be eligible, upload valid tracking before the delivery is scanned.
To learn more about how we’re supporting you at this time, see the current list of areas being protected and access helpful resources, visit the Seller Centre.
