[SOLVED] Issues when initiating returns and signing into ebay.com.au

[au_news_team]

The below mentioned issue has be fixed by our team. We appreciate your patience as we worked on this. 

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We’ve heard that some sellers are facing issues when:

• Trying to process refunds on the eBay site: They’re seeing the error message saying ‘we couldn't process your refund’. 
• Trying to sign-in to eBay: They’re being asked to sign-in multiple times.

Our teams are aware of these challenges and are actively working to solve them. We appreciate your patience and will post a further update on the community when we have it.