***Updated: Changes to Returns Policy Requirements***

[au_news_team]

***Changes to Returns Policy Requirements***

18 April 2012 | 10:01AM EST Sellers should review eBay's Returns Policy Requirements which have been updated to reflect requirements of the Australian Consumer Law. Sellers should ensure that their current returns policies and listing information complies with these requirements. Business Sellers are required under Australian law to accept returns and provide Australian consumers with a repair, replacement or refund if the goods purchased: Are faulty, or become faulty within a reasonable period of time after purchase Are not fit for any purpose the seller stated or that the buyer made known to the seller Don't match the item description or sample Are of unacceptable quality, or Fail to meet other mandatory consumer guarantees under the Australian Consumer Law. A Returns Policy can be used by sellers to indicate whether they accept returns in additional circumstances, such as for change of mind or incorrect choice. Sellers should however ensure that their Returns Policy does not mislead consumers about their rights. Updated information about Buyer's rights can also be found at Understanding Returns Policies. Regards The eBay Team