What you need to know
From 26 August 2025, Australia Post is temporarily suspending most international parcel services to the US due to changes to the US import tariff rules.
We're here to support you, so we've put seller protections in place:
- We'll automatically remove Late Shipment Rate defects, Seller Cancellation defects and related Negative or Neutral Feedback received for sellers outside of the US who are shipping items to US buyers.
- We've disabled Australia Post International Services on the eBay Labels platform for parcels sent from Australia to the US.
Next Steps
If you choose to continue sending items to the US while these restrictions are in place, we recommend you:
- use an integrated commercial carrier such as UPS, FedEx, DHL or Shippit that can handle US customs clearance;
- ensure the item location for your listings is accurate; and
- include accurate Harmonized Tariff Codes as well as Country/Region of Manufacture (country of origin) information on your listings & customs declarations.
When selling to the United States, you’ll need to specify the Country/Region of Manufacture. This information is used to determine customs duties, taxes and import fees. For more information visit the eBay Customs Page.
We’re closely monitoring how the new US import requirements affect our marketplace and will share updates here.
As always, thank you for being part of the seller community.
