Earlier this year we launched new “pre-owned” conditions for clothing categories providing sellers with three “Pre-owned” conditions to better describe their item.
To enhance transparency in our rapidly growing Pre-loved Fashion category, and to help reduce returns for “Item not as described”, we are now expanding these “pre-owned” conditions to handbag and some fashion accessory categories.
What you need to know
From 22 July 2025, we'll replace the current ""Pre-owned"" condition with:
- Pre-owned - Fair
- Pre-owned - Good
- Pre-owned - Excellent
Categories that will receive the new conditions:
- Women's Bags & Handbags
- Women's Accessories
- Belts
- Handbag Accessories
- ID & Document Holders
- Key Chains, Rings & Finders
- Organisers & Day Planners
- Wallets
- Men's Accessories
- Bags
- Belts
- ID & Document Holders
- Key Chains, Rings & Cases
- Wallets
- Kid’s accessories
- Boys accessories
- Girls accessories
- Baby accessories
- Watches
- Jewellery
- Fine Jewellery
- Men’s Jewellery
- Vintage & Antique Jewellery
- Children’s Jewellery
- Other Jewellery
- Ethnic, Regional & Tribal Jewellery
- Handcrafted & Artisan Jewellery
- Engagement and Wedding
- Shoes
- Men's Shoes
- Women's Shoes
- Boys Shoes
- Girls Shoes
- Unisex Kids Shoes
- Baby Shoes
What you need to do
You don't need to do anything yet, but starting on 22 July, you'll need to use these new conditions and descriptors when updating or listing pre-loved handbags, shoes and fashion accessories.
When the new conditions become available, all existing listings under the 'Pre-owned' condition will be automatically converted to 'Pre-owned - Good' and you'll need to review and update your listings using the new conditions to ensure that you represent your items accurately.
If you'd like to prepare for the change, you can review your listings to see which of the new conditions best fits them.
We hope this change will improve search visibility, provide better transparency to buyers and reduce the likelihood of 'not as described' returns.
Visit the Seller Centre to learn more
