New categories are being added to the Refurbished program in 2022. If you list in these categories, and use Seller Refurbished item condition or condition-related and grade-related multi-SKU variants, your listings may be impacted while we expand the program.

 

What's changing?

 

  • The Seller Refurbished item condition has been removed from the categories below:
    • Video Game Consoles (139971)
    • Cell Phone Accessories: Headsets (80077)
    • Home Speakers & Subwoofers (14990)
    • Headphones (112529)
    • Audio Docks & Mini Speakers (111694)
    • Security Cameras (48638)
    • IP & Smart Security Camera Systems (185053)
    • Smart Speakers (184435)

 

  • Condition-related and grade-related multi-SKU variants are no longer available as custom multi-SKU variant options in the categories below: 
    • Video Game Consoles (139971)
    • Cell Phone Accessories | Headsets (80077)
    • Home Speakers & Subwoofers (14990)
    • Headphones (112529)
    • Audio Docks & Mini Speakers (111694)
    • Security Cameras (48638)
    • IP & Smart Security Camera Systems (185053)
    • Smart Speakers (184435)
    • Camera Drones (179697)
    • Camcorders (11724)
    • Lenses (3323)
    • Digital Cameras (31388)
    • Vacuum Cleaners (20614)
    • Espresso & Cappuccino Machines (38252)
    • Countertop Mixers (133701)
    • Fryers (185033)
    • Pressure Washers (50388)
    • Generators (33082)
    • Leaf Blowers & Vacuums (71273)
    • Chainsaws (42226)
    • String Trimmers (71277)
    • Snow Blowers (42230)
    • Power Tool Sets (177000)
    • Circular Saws (71307)

 

What you need to do

 

We understand this may be inconvenient, but we hope the addition of these categories to the program will better showcase your items and create a simpler and more reliable shopping experience for your customers.

 

  • Create any new listings for Seller Refurbished items in the "Used" item condition listing process. 
  • Create a new listing for each condition variation (e.g. Grade A, Grade B, etc.) in the "Used" item condition. 
  • The item’s condition will be required to be added in the item title and description instead.


How to get involved in Refurbished Program

 

  • Our Refurbished Program allows pre-qualified eBay sellers exclusive use of three refurbished item conditions (Excellent - Refurbished, Very Good - Refurbished and Good - Refurbished) on their listings
  • To qualify to list with the new item conditions, sellers must meet a strict set of requirements. eBay will review your inventory and account to ensure they meet the program requirements.
  • For more details, including eligibility requirements, eligible categories and how it works, please visit our Refurbished page
  • To apply, please fill out the Refurbished Program Application or email refurbishedau@ebay.com