eBay

why are idiot buyers able to leave negative feedback? why do they have more protection then me.if a product is purchased and discription and pictures are not checked why is it my fault that the buyer is not happy. why is it ok for negative feed back ...

why is it so difficult to contact a staff member from ebay?why is there not a direct email or phone number that i dont need to click 6 diffrent areas to not be given a phone number. why am i being told what my question is. with the fees i pay i shoul...