Hi if I've requested express postage the buyer sent an invoice and I've
paid it. Now he tells me he didn't send express postage because it
wasn't requested. But I've got messages where I requested express and
stated it was urgent. Can I cancel the or...
Seller sent the wrong item. I lodged a Return dispute, seller has agreed
to send the item purchased but asked I close the Return dispute now. Do
I close this before proof of postage or hold off.
I sent a message requesting combined express postage stating it was
urgent before purchasing. He sent an invoice stating he had combined the
postage but it doesn't say express. I just presumed it was express as I
had requested it in the very first me...
I sent a message requesting combined express postage stating it was
urgent before purchasing. He sent an invoice stating he had combined the
postage but it doesn't say express. I just presumed it was express as I
had requested it in the very first me...
Thank you, that's what I was worried about. But didn't know the right
procedure. I'll let them know I'll cause it once the item is received.
They haven't mentioned wanting the wrong item back as yet.
Yes I messaged them first and didn't get a reply then lodged a return
request. Not a dispute., sorry. It's the return request they want me to
close, but I haven't had postage confirmation on the article I
purchased, so Im not sure of the correct proc...
Thank you for your reply. I opened a Return Request, not a dispute,
sorry. I messaged the seller first with no reply in 24hrs, then lodged
the return request.. I didn't really know the best way to go about it.
They have agreed to send the purchased i...