eBay

How do you "call" eBay? Or are you referring to chat, which is fairly useless at getting issues resolved?

Mate, did you bother reading my message #39.  

And therein lies the problem, which I just think I have worked out. The system is calculating cubic weight costs on all actual weight categories. This is incorrect. Parcels less than 1kg are meant to be exempt from cubic weight calculations, unless u...

Same with me too!

To eBay long-timers: Has this sort of issue happened before? How long does it usually take them to resolve it? Thanks, Daz.