Australia Post have confirmed to me that an item I sold is lost (stolen
off a truck apparently).They say I should get a refund through eBay
since they are the ones who took my money for the label.How do I do
this?
So basically the current fee you pay will simply be added on to the
final price that the buyer pays? So in reality, on some items I'll need
to set the price lower anyway to make up the extra cost that the buyer
will see in the price. I guess they don...
Yes, I noticed this too. Luckily I set fixed postage on my items, but I
have been overcharged for a label I just did. I was charged $16.98 for a
400g item 20x20x15 that is normally the small parcel cost. Confirmed on
the AP site using their calculato...
I got on to an ebay Agent. They have directed me to contact Aus Post.
They were quite helpful, giving me the email address to send the refund
request to and what information they will need.
