eBay

Returns

Hi all. I r ecently purchased a frame to support standing and pivoting out of furniture for 2 old people at home. Unfortunetely the rails ere too light to be functional . The purchase is not registered in my ebay history as I set up my personal accou...

RE : received item not as described ( damaged )

Can someone please help me with a seller that is playing games with me. I received an item that didn’t work as described. The seller continues to send replies that just don’t make sense. I have emailed him over 30 times only to hear he’s empty promis...

Appeal rejected

Has anyone ever gone to the ombudsman to appeal against ebays decision to allow the buyer to keep an item and payment because the buyer stated " Item not as described" ?

Buyer received itgem after case closed. What are my options?

Hi all I am in Australia and someone from UK bought an item that was promptly shipped. That was in Nov. Tracking shows item in UK in about 2 weeks, then stuck. Customer opened a case. At that time postal services are overloaded and UK had postal work...

Coupon deleted but still appearing on my store

Hi, I am new to Ebay and still reseaching and learning the ropes. I tried to create a one time coupon for a buyer for 30% off. The system posted to almost all of my listed items for 30% off 3 or more. I went back end and corrected to private coupon. ...

Hi.how do I find out about my payment query

Payment made without consent.$304.23 was deducted from my bank account and I have no record of this

Member to member contact

I want to contact a member please 

searched the internet for a shower/Toilet chair it didn't fit the description who pays for return?

Change mind

What to do if I change my mind on the item and the seller do not agree and keep on asking to pay it immediately

returning item because faulty

if item arrives faulty do i send it back and then i get refund

Payouts on hold due to pick-up not posting

Hi Ebay community.I recently sold items on Ebay and buyer called me to arrange local pick-up rather than posting. I had already printed the postage label and I can't find where I can change/cancel postage and select local pick-up. My funds have been ...