Hi Experts,
Need little help here. I have joined Australia eBay plus membership in August by using their promotional email which says that I will get $50 Voucher after joining. First they said I will get it within 24 hours, then they said as per policy , I will get it on 18 September. And still I haven't received it. I requested supervisor call, no luck. They all promised that they will call me back but no response. On call they say that's it's ongoing issue and there is no timeframe for it. So now I told them to cancel my membership and refund money but they said that cooling period is over.
Some of the people are very rude, I tried every method chat, call , email, no luck.
So just need to know which ombudsman I can approach? I asked eBay about it but they didn't provide any information at all.
Thank you in advance.
