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Sellers beware tracking is no longer valid proof of delivery

Second time this has happened with the most recent being today, Buyer claimed they did not receive parcel yet tracking shows its been delivered (tracking R331061006970773006120909) (Case ID 5348447839)Buyer opened a case with ebay and ebay ruled in f...

Waiting!!!!

Hi, because I am a new seller,I have to wait a whole month before I get my payout. I think that is ridiculous as I need the money now. I have other items I'm selling , so do I have to wait a whole month for those as well?

Resolved! Courier deliveries unsatisfactory

Hey people, just want to gauge what is acceptable as a "delivery" with ATL?a; Even tho it has ATL, No card, just a message received of attempted delivery, now you have to go pick it up from a local drop off?b; Delivered, left inside the front gate, o...

via ebay O deucted from my bank account

The deduction was (via ebay O) 21-12387-96318 Why I need to pay 31.95

Vape coils

Why has eBay removed all locally listed vape merch when it is legal in Australia?

Resolved! eBay plus joining voucher issue - what ombudsman I can go

Hi Experts, Need little help here. I have joined Australia eBay plus membership in August by using their promotional email which says that I will get $50 Voucher after joining. First they said I will get it within 24 hours, then they said as per poli...

Search Results being gamed excessively by color or model fields

I am looking for information on how to tell Ebay that their search results are being gamed by vendors. Specifically I want to raise a complaint as it is likely destroying the experience of many people in using E-Bay. Vendors are using the "model" to ...

Resolved! False Advertising

I sold an item with the incorrect size listed. Buyer has asked for a refund and has also left negative feedback and has not given me the chance to give a refund or explanation. He is saying that it is false advertising when it was an innocent mistake...

Can Neutral Feedback Be given before 7 days??

The buyer requested a refund which is in process waiting for them to ship back. Then 2 days after requesting a refund they neutral feedback My question is this why can a buyer give neutral feedback on a item 2 days after receiving it. When title & de...

how do i attache and send a photo to a member buyer

How do i send a photo of my reciept of shipping to a buyer

Wrongful account charges after chargeback dispute.

Hi community,I'm having a real debacle going on at the moment and looking for some insight or advice moving forward. Originally, I had a fraudulent buyer try scam me by doing an unrecognized chargeback dispute for nearly $2000 for an item I sold, eBa...

Ebay have deducted $10.95 for a postage label which I never ordered - I paid the postage myself .

Ebay have deducted $10.95 for a postage label which I never ordered - I paid the postage myself at my local post office. The label does not appear in my label list. Not happy -- how do I get eBay to refund the postage ?

Contact Seller for Description details clarification

The Description details do not match the photos for a particular item. Photos shows colour is Clear but the Description states colour is Black. Seller not responding. How to contact someone at ebay for clarification before I purchase item?

Does ebay actually read open cases before making a final decision?

So we had 4 listings that were purchased by one seller. All 4 were used and put back in box. All 4 were listed as used and pre-owned. Buyer claimed that all 4 where not as described as he thought they were new and sealed. Even with the listings clear...

Seller scam

Hi. I originally posted this question on ebay.com, but was told that procedure and things that I can do for Australia may be different, so I am asking here. I bought a necklace. from a seller that sold a fake silver Tiffany necklace ($240). I wanted ...

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