Are the item heading & pictures part of the item description ?

How does EbayAU allow sellers to list products with a title heading & not include the heading as part of the item description? If I list a CAR with all the features but don't mention 4 wheels in the description & the buyer  receives the CAR with 3 wheels, is it not false advertising ?   Does EbayAU policy need attention when anyone can list an item with a heading that includes certain features that are not mentioned in the description & EbayAU say's it does not breach policy for misleading sale or representation of  item ?

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*casey*
Community Member

"Does EbayAU policy need attention when anyone can list an item with a heading that includes certain features that are not mentioned in the description & EbayAU say's it does not breach policy for misleading sale or representation of  item ?"

 

eBay don't monitor listings so if you've just seen an  item like this, scroll past it.

 

But if you've purchased an item which you feel is  misrepresented , misleading  or not as described, use eBay's Money Back Guarantee to file an 'item not as described" claim

 

https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-pol...

 

And PLEASE check  a seller's feedback before buying as some of the sellers you've purchased from have appalling feedback. Stop supporting them.