on 17-07-2021 04:10 PM
I have ordered an item does not match what I have ordered, the item a heater would, weigh about 2.6 kg , watched the tracking of it via Australia Post ,when it arrived it was an envelope weighing satchel 5 grams with a tooth brush in it , it matched the tracking number that's about it now waiting for the returning process if the seller accept it , if not wouldn't know what to do , about the same time ordered an android unit for my car with all the specs provided by the seller , when it arrived and opened it it didn't match what they have advertised , the seller responded, send a picture of your dashboard , so I did , the answer ,we'll be looking for one to match your vehicle , all I wanted was the same as the one in the picture with the same specs that they have advertised , ( whats going on ))so looked at it , closed in its box same as it was got the return sticker, and have sent it back ,now waiting for the result .now this is getting too much
You are going to be OK. ebay treat this very seriously. You should enjoy the knock at the door
and get your Parcel and rejoice. ( I see you were Tracking This is Fun ) anyway getting back to your two cases you will receive your money back no matter what. This is the most important ( if the seller cannot work it out with the seller ebay will step in Close The Case and refund your money.
You have to put a Resolution In. 2 Different ones. Study Up on Seller Rights and follow Links.
This is unacceptable to ebay to have sellers trading on their Platform like this.
your truly
22/02/21