I have ordered an item does not match what I have ordered

pierfas
Community Member

I have ordered an item does not match what I have ordered, the item a heater would, weigh about  2.6 kg , watched the tracking of it via Australia Post ,when it arrived it was an envelope weighing satchel 5 grams with a tooth brush in it , it matched the tracking number that's about it now waiting for the returning process if the seller accept it , if not wouldn't know what to do , about the same time ordered an android unit for my car with all the specs provided by the seller , when it arrived and opened it it didn't match what they have advertised , the seller responded, send a picture of your dashboard , so I did , the answer ,we'll be looking for one to match  your vehicle , all I wanted was the same as the one in the picture with the same specs that they have advertised , ( whats going on ))so looked at it , closed in its box same as it was got the return sticker, and  have sent it back ,now waiting for the result .now this is getting too much 

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I can see that one of the sellers who left fb for you in the past month is no longer registered and people say he or she was a scammer. Other people received a toothbrush instead of their item. This seller also had a heater in his sold listings, so I guess this is the seller.

As the seller is no longer registered, you won't be able to communicate with him/her, but it does not matter, as eBay now knows and if you contact eBay you should get a refund very soon.