I need help return my defective item

Problem with returning defective item

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*casey*
Community Member

If you received an item not as described and it's within 30 days of receiving it, use the information in this  eBay Money Back Guarantee link to file an 'item not as described' dispute

 

https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-pol...

 

If you've left it too late and as a last resort, you could try a chargeback with your bank