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return item sent using a registered post tracking number
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on 13-04-2023 11:06 PM
A return item was sent by registered post under another tracking number, not the one supplied by eBay. The seller denies they received it, although Australia Post confirms it was indeed signed for by the seller. How does eBay help in this circumstance when all efforts to find assistance through the eBay platform are met with the same case closed summary?
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13-04-2023
11:11 PM
Why didn't you use the label supplied to you ?
You'll have an uphill battle now to get your refund.
Use the link below and scroll to the bottom for the contact details.
https://www.ebay.com.au/help/buying/returns-refunds/return-item-refund?id=4041
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