on 21-04-2024 09:37 PM - last edited on 22-04-2024 11:27 AM by kh-syedse
Worst nightmare , seller advertized and sold small tube like green glass perfume bottle as uranium glass and stated on her site that it glows ...but it does not react to ultra violet light and accordingly was returned to seller and a full refund obtained after raising issue with Ebay, I have transcripts of Ebay's chats stating that abuse from seller was not tolerated etc. ...........Firstly I offered to buy the non uranium item for a lesser cost to avoid extra postage costs leaving final decision to seller who replied " I hate selling to cheapskates like you, and your threatening negative FB means nothing to me, your a disgusting human being ..."......I posted a negative feedback regarding false advertizing and the abuse and slander and that seller still claimed that item was uranium glass...and have asked her to send or post a photo of item being lit up by ultra violet light...
her response was " You have been reported to Ebay for your blackmail threats, they have also removed the fraudulent negative feedback you left me, you are a disgusting dog ".....Ebay has now accused me of extortion... no evidence...seller never had to provide proof of item being Uranium glass but keeps sending emails...latest being " I will be relisting that uranium glass today and naming you as the fraud who returned it after trying to extort/blackmail me , I hope you rot in hell you disgusting excuse of a human being .."
The worst thing is that the item has been listed again eBay item number with no proof photo of it being uranium glass with my name and stating that I am a fraud etc.... !!!!
22-04-2024 12:05 PM - edited 22-04-2024 12:08 PM
I reported it last night.
You get no response from ebay, all you can do is report.
PS It's also against policy to post a Moderator's notice
on 22-04-2024 12:08 PM
I actually found a place to report a seller - which I did.
on 22-04-2024 12:11 PM
@guntis21 wrote:Can anyone help, Ebay will not respond and there is no contact no. for a live person ?
Have you tried live chat, as already suggested?
I have never seen a seller mention a buyer in the description. I have seen sellers relist items and mention they were relisting the item(s) because the buyer had not paid, but never with names.
I have seen "outbursts" as replies to neg fb, including mentioning the buyer's "poor looks" on Facebook. Unbelievable.
Contact them via live chat ASAP (during business hours).
on 22-04-2024 12:14 PM
Live chat is no good as I cannot get past CASE CLOSED can we help you with something else
on 22-04-2024 12:17 PM
Already done & dusted.
on 22-04-2024 12:18 PM
Then the policy needs to change... I have raised issue serveral times and all I get is an email with NO REPLY..
I seem to be getting nowhere !!!
on 22-04-2024 12:19 PM
on 22-04-2024 12:21 PM
...........
on 22-04-2024 02:06 PM
Thank you for your support,
I am sure I would not have had a response from Ebay if I had not posted on this forum ....... Just received 2 emails from Ebay Customer that I can finally respond to and matters seem to be in hand stating that my personal information will be removed.....we shall see....will post any developments..
Once again thank you,
Cheers Gus.
on 22-04-2024 02:09 PM
Will keep info in mind,
Thank you,
Gus.