Advice required on feedback abuse

kah2026
Community Member

I won an auction back in September. The seller refused to complete the transaction. I reported this to ebay.


 


I also reported to ebay that the sellers contact number was a business number and when answered noone could identify the seller. I received an email from ebay who confirmed the contact details were incorrect.


 


The seller came up with one crazy excuse after another as to why I couldnt collect the item. I gave up and left them negative feedback.


 


Ive just discovered the seller responded to my feedback and has stated they wouldnt sell to me because I was rude and aggressive. I cant believe it. All my communication was via ebay and at no time was I rude or aggressive.


 


I have attempted to complete the "Feedback abuse" form to ebay customer support but it gets rejected. Error message reads "Item number(s) 280951613126 is not valid or belongs to an item that has ended. Please try again"


 


How can I get the sellers response removed?


 


I didnt even think they would be elligible to leave feedback as they didnt complete the transaction.


 


Any advice appreciated, thanks

Message 1 of 12
Latest reply
11 REPLIES 11

Re: Advice required on feedback abuse

Thats a relief, I thought I was going crazy.

Message 11 of 12
Latest reply

Re: Advice required on feedback abuse

lol Kelly was there, I saw her post. She didn't have the best feedback either ๐Ÿ˜

Doesnโ€™t expecting the unexpected make the unexpected expected?
Message 12 of 12
Latest reply