Agree with people here, sellers playing system sending wrong item and offer low refund. Ebay is Scam

[lorr.l]

Agree with people here, sellers playing system sending wrong item and offer low refund. Ebay is Scam

[countessalmirena]

Nonsense.

The solution is either to avoid buying from bad Chinese sellers, or - if there’s a problem - opening a claim under eBay’s Money Back Guarantee within 30 days of the item either not arriving, or - if it arrives and isn’t as described - within 30 days of its arriving.

Follow the MBG steps to the letter, and you’ll be refunded in full for INR (item not received) or SNAD/INAD (significantly not as described / item not as described). The buyer has all the power in such cases.

[gutterpunkz05]

Ah countess, you are to polite, "nonsense", is far from my choice of words to describe the OP and their solution.

[springyzone]

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@lorr.l wrote:

Agree with people here, sellers playing system sending wrong item and offer low refund. Ebay is Scam

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The only option is to ignore seller and just put negative feedback.

That is not the solution.

Negative feedback is fine but the solution is to open a claim with ebay.

Don't negotiate with these sellers, just go straight into an ebay claim for item not as described, faulty or whatever the problem is.

Ignore any offers of a partial refund. Do it all through ebay.

That is the solution because the seller is then forced to refund you in full.

If they want the item back, they have to supply you with the postage first.

So in effect, they get no money for the sale, plus they are out of pocket for the return postage.

Sweet revenge for you.

Hitting a bad seller in the hip pocket is always the best solution, plus it alerts ebay to the fact there has been a problem with that seller. Ebay doesn't monitor the feedback, as far as I know.

And a lot of buyers don't even bother checking feedback. They should, but they often don't.

[lorr.l]

Some Chinese sellers with long delivery times are sending worthless plastic item instead of what was purchased then making countless offers of reimbursement starting with 10 percent and working up.

The item is received but no action can be taken until the set delivery date is reached.

Then when you come here to share experience your post is latter edited by community platform.

Its worth noting that I only came to look at replies after email from community_AU@ebay.com ??

These Chinese sellers would be very profitable for eBay, but the buyers they choose to rob lose money, time and sanity dealing with deliberate scammers that are trying to mentally break buyer so they get inflammatory.

[sandypebbles]

As every single time you have posted

You are choosing to buy from dodgy sellers

You are choosing to not open and follow through with the appropriate disputes

You are free at any time to look at/read the forum

All your own free choices (reflecting poor buying choices and a total lack of action on your part to do anything about it)

You were given advise and direct links from other members time after time after time but simply kept opening new threads over and over saying 'eBay is scam"

As for the last part of your comment, I am not going to dignify such utter nonsense with a response 

Posts are only edited by a moderator if the comments break forum rules

And the mods are not eBay workers

eBay do not run the forum and they rarely read it

[lorr.l]

This is how the Seller plays the buyer:

Sellers with long delivery times are sending worthless plastic item instead of what was purchased then making countless offers of reimbursement starting with 10 percent and working up.

The item is received but no action can be taken until the set delivery date is reached.

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Hi buyer, we can't find any pictures here. Please check and resend.

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To make thing better, we can offer partial money.

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I can give you a partial refund of 10%,is it ok for you?

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I can give you a partial refund of 30%,is it ok for you?

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I can give you a partial refund of 50%,is it ok for you?

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I can give you a partial refund of 70%,is it ok for you?

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Dear buyer, can you change negative feedback to positive feedback?

I'll send you the link and you can see it in your ebay comment box or in your registered email address.

Please change as soon as possible and let me know later.

After the change, you can always reach me and I will give you a full refund.

Can you? Thank you for your support and best wishes.

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This same behavior by some sellers is repeated over and over.

When you come here, eBay supporters run you down and blame the buyer.

People that blame the buyer are helping to promote this bad behavior by sellers.

eBay is a scam allowing customers to be harassed and persecuted for profits.

Absolutely disgusting.

[lezned-toycollector]

You say "Sellers with long delivery times are sending worthless plastic item instead of what was purchased", and "The item is received but no action can be taken until the set delivery date is reached.".

Please stop telling pork pies. After 17 years, you should have a pretty good understanding of how eBay works... and that's definitely not it.

If you receive an incorrect item, you open a return request immediately, using the reason "Doesn't match description or photos". There is no requirement to wait before doing so... and the estimated delivery date is completely irrelevant. Why on Earth would you want to wait for an estimated delivery date to pass before commencing the return/refund process? That's just ludicrous.

I can assure you that eBay is not "a scam" (as you put it). In fact, based on my experience I'd have to say it's nigh on impossible for a buyer to be scammed on eBay - unless, of course, they make a conscious decision to allow themselves to become a victim.

[countessalmirena]

lorr.l … such a scenario can only happen if you decide to play ping pong with the seller.

These are the steps:

You receive the item; it’s not as described.

You go to your purchase history and open a return request, on the basis of item not as described.

Seller: please send picture of item and then we can refund.

You: I require a full refund. Please provide me with postage label to return the item.

Seller (if they were stupid enough to attempt to bargain you down): I can offer you partial 10% refund and you keep the item, is that ok for you?

You: I require a full refund. As already requested, please provide me with the return label.

Seller (again, let’s say this is an exceptionally foolish seller): I can offer you blah blah blah.

3 business days pass. Seller hasn’t accepted the return request in the case. The option to escalate the case (ask eBay to step in) appears (because seller hasn’t resolved the issue). You click onto the option to escalate.

From that point on, it’s all bot-driven. The bot can determine that the seller hasn’t accepted the return & refund request. The bot will spin away in its little automatic juices, and shortly thereafter resolve the issue. Either you’ll be fully refunded without the need to return the piece of rubbish you received, or a postage label will be provided by eBay for you to return the item.

If the latter, you’ll package the item carefully, affix the label, and post it off. It will be tracked, so when the package is showing a status of “delivered”, the refund will be actioned within a short while.

Either way, you’ll be refunded.

eBay will then take the refunded amount and the cost of return postage from the seller.

BUT…

… in most cases there’s no drawn-out process. You open return request on the basis of Item Not As Described. Within the open dispute, seller agrees and you receive the postage label to return the item - OR - seller agrees to refund without your needing to return.

At that point you can happily leave feedback, and if the seller has forced you to escalate, it will probably be along the lines of “Item was of poor shoddy quality, not as described, and seller was uncooperative in resolving the issue. Seller attempted to string me along without sorting things out, but ultimately they failed. I’d never buy from this seller again.”

Seller might message you begging for you to change your feedback, but at that stage they’d have no leverage. You’d already have been refunded… so any offer from them would be ridiculous.

OP, your post shows that you have been playing along with the seller. There is no need whatsoever for any give and take and jibber-jabber and request for photos and the whole back and forth. It’s step 1, if no refund then step 2, and done!

Learn from this.

[sandypebbles]

Which you allowed

You did not have to play with the seller, but chose to go along with them

100% your choice

You had the option not to buy from a dodgy seller to start with, and you did

You had the option to open a dispute the first time the seller told you nonsense and you chose not to

You could have taken the advice given to you by several members, and you chose not to

What you chose to do was post over and over that eBay is scam

You we’re not played

You played with the seller

And then expected you would be covered by eBay anyway

you have spent so much time posting total nonsense and it would have take you less than a quarter of that time to check feedback before you bought and open a dispute

It happened because you allowed it to happen

Not only that, you are now trying to falsely tell other buyers they do not have a choice

So stop

 BUYERS do all all the tools, choices and all the power

Stop posting nonsense to try to turn other buyers off using those

You are not helping others get their issues resolved which they CAN by posting these false comments

They were your poor choices and you need to take responsibility for them