@yanni_tammy wrote:
Ebay should require that sellers indicate the delivery company they use in their listing.
For the most part, they do.
There are 41 domestic services that sellers have to select from when listing an item, only 3 of those don't specify a carrier (standard parcel delivery, express parcel delivery and freight).
Many of these just display as "standard postage" in a listing but there's a little "see details" link next to that which will show the selected service / carrier if one of the aforementioned generic options hasn't been selected - here's an example.
That aside, it's all very well and good for people to sit here and say "ebay should do this, sellers should do that, couriers shouldn't do whatever", and have those things all cater to the specific preferences of someone, but the thing I notice is that no one ever thinks about why it isn't done that way, or why sellers / ebay / couriers don't operate according to they way one person thinks they should, or how it can all be implemented and what effect that will have on other things - it's always "I would like it to be this way, therefore it should be that way".
The vast majority of sellers do not deliberately inconvenience their buyers, or persist in using sub-standard services to ensure fewer and fewer people want to buy from them over time. This is like the complete opposite of the goal of most people in business.
Most sellers using the generic options do so because it provides some other more important convenience to the majority of their buyers, like the ability to provide automatic postage discounts and the like. Most sellers use the tools they have to address pain points - without question, sorting out postage rate issues on every single order is a far bigger pain point for sellers than the occasional buyer frustrated by the service provided by a carrier.
Buying online is a two-way system, wanting to only ever be a passive participant but still have every single need and expectation met 100% of the time is unrealistic.
