on 12-01-2013 09:00 PM
Hi,
I'm being requested by this seller to "work something out"
Probably eventually requesting to revise my -FB.
If some sellers want to take a calculated risk of listing stock they don't have (whatever the reason - you figure it out ;)).
Then surely the they must accept the consequences of getting -FB if they can't *supply* after they've been paid.
The reason I think that the -FB should stick is because, sellers should really feel discourage on taking this *risk*.
Same seller de-listed Buy-it-Now items with stock of ~ 25 with one sold - What is the buyer (me) suppose to think? Someone walked in and bought 24 of these items at once?
Any excuses they provide, are irrelevant and unverifiable claims of *truth* (i.e. "Sorry, Meteor landed on your package.").
And buyers shouldn't have to contact a seller to check whether they actually have it to sell (which I did for the another listing mentioned above *sigh*) its really quite tiresome "Ooh i like that..let me check if he *actually* has it".
What makes it worse, instead of straight up receiving a refund, instead I was offered a similar but vastly different (construction) and inferior product that is also listed but way cheaper (inferior) - I wonder if this constitutes of an outside of ebay sale? And there was no mention of if or how and when I would receive the difference - would that be covered by paypal?
A neutral FB would have been given if:
1) I received a refund & didn't have to ask for it. (No you keep it - my fault for not realising you didn't have it in stock?)
I was perplexed as to why another other than a refund would be expected (by me).
2) I wasn't offered an alternate inferior product. (reason for #1?)
What do you think.
BTW this is my 1st -FB.
on 12-01-2013 11:52 PM
If you've changed your ID because you don't want the seller to be able to find you you're out of luck because your ID is in his feedback and in his " Sold Items " list and he can find out what your previous ID was anyway.
What the??
I'm about to sell some surpl......oh forget it...you people are insane!
🙂 🙂 🙂
on 12-01-2013 11:54 PM
Look in the mirror.
on 13-01-2013 12:13 AM
http://contact.ebay.com.au/ws/eBayISAPI.dll?ReturnUserIdHistory&requested=deja_vu_items
Compared to me. Thats alot of mirrors mate.
🙂
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on 13-01-2013 08:50 AM
I am not sure what your question is but the seller does not appear to make a habit of doing this so I may have just left a neut as long as they sent their offer of an alternative product or a refund straight away.
It is perfectly acceptable for them to offer you the choice of an alternative product or a refund, as long as they actioned one or the other as soon as you let them know which no problem.
You were perfectly entitled to leave whatever feedback you wanted and if you thought it should be a neg then nobody else has the right to tell you that was wrong. they can say that perhaps they would have left something different.
on 13-01-2013 10:16 AM
It is perfectly acceptable for them to offer you the choice of an alternative product or a refund,
as long as the alternative product is NOT inferior, or at least it is made clear that partial refund would be issued as well, should the buyer choose to accept the offer. But i have to say I would be furious if i spend time researching the best deal for specific item, only to be told "you can have one that is not as good as the one you wanted". That is wasting my time.
And while i understand that controling large stock can go wrong, to run out when you still have 25 listed is really slack, and to say that they cannot update eBay over Xmas is just rubbish. They only sold 2: one 22-Dec the second 24thDec.