Ebay allowing sellers to misrepresent item location

[industrialmotion]

Let's have a chat about the elephant in the room which is sellers that are based in CHINA and have every single item for sale described as Located in Australia, usually with something like "Free Express Post from Sydney, Australia"

Ebay has a very clear policy on MISREPRESENTING ITEM LOCATION

https://pages.ebay.com/help/policies/item-location.html

NOT ALLOWED "Giving an incorrect item location. For example, indicating that the item is in the U.S. when it is actually being shipped from China."

Shipping. 3 WEEKS. Item not correct? Go to return it and you get A CHINESE ADDRESS. No english any way shape or form. You go to message the seller for an Australian return address and it says in a big red messsage "THIS SELLER IS REGISTERED ON ANOTHER EBAY AND MAY NOT SPEAK YOUR LANGUAGE".

Ebay's official responce? I have it right here. This is a snippet from an email exchange.

Ebay:

"I understand your concern regarding this transaction especially that the seller is registered in a different country. Please know that there are seller's who's registration address in another country but has a warehouse of supplier in Australia. Based on the listing description, the item is located in Sydney. Further as per tracking number, the delivery was processed by Australia Post and they've received it on the 18th of October."

EBAY is allowing sellers based 100% in CHINA with NO BUSINESS in Australia, including being REGISTERED in another country - other than SHIPPING THERE FROM CHINA. 

And ebay defend it by saying "oh but theres a warehouse supplier in Australia". Certainly not of anything I've ever ordered. Then they try and make it out like it DID come from within Australia - because it used Australia Post! WELL THE CHINESE POSTMAN ISNT GOING TO CATCH A PLANE HERE AND DELIVER IT, IS HE?

By the way, my response to that reply was: "Ordered and paid for on the 7th of October. SORTED through Australia post on the 18th (tho my tracking shows sorted on the 21st)  - but let's use the 18th. That is still a bit more than 2 days handling time as stated in the ad."

ANOTHER SELLER has thousands of positive feedback (96%) but into the THOUSANDS of neutral and negative. Every second item, if it wasnt about the poor quality, is that item location was LIED ABOUT. Mine said free express post from Sydney. Another user said his ad said free express post from Victoria. In every single negative/neutral feedback that mentions it - even a LOAD of the positive ones - the seller says "oh we do actually ship from australia, a lot." Clearly not.

When is ebay going to STOP ALLOWING chinese sellers to LIE about item location? Probably never.

Today some chinese seller said "sorry for inconvinience (lying to you about item lcoation) - ill give $1 for you to revise feedback" I got my dollar back and revised the feedback. I revised it with follow up to make it clear the seller lies about item location. lmfao I am glad Amazon is here and I hope they take a big chunk out of the HOLE ebay has become. I'm happy to buy cheap **bleep**. But I need a lot of stuff faster than 3 weeks. And when I get it and its wrong, get a chinese return address? Then point out to ebay thier own policy and they say that that its okay, only SOME stuff they send is from china.

Ebay has been riding this wave for too long and I cant wait for it to crash - soon

[countessalmirena]

In other words, lyndal, someone could message you with this sort of question...

Person Without Kudo (PWK): Hello lyndal, I expected to receive my kudos from you ages ago. I can't see a tracking number for the kudos. Can you check?

lyndal: Hello. In order to check, I will need the post permalink for which you believe you ought to have received a kudos from me. My team of Honoured Contributors to the Honored Contributor always endeavour to despatch kudos in a timely fashion, and I check threads regularly for worthy posts. It may be that your post did not quite meet the criteria. If you provide the relevant link, my team will make a note and investigate. (Bear in mind that a kudos from me is not automatic, and that I guard my algorithm in respect of recognising relevant posts very closely.)

PWK: Oh, I'm sure - absolutely - that my post should have been given a kudos. I tested it in a factory under stringent conditions. The link is https://preview.tinyurl.com/PostDeservingKudos. Please check as a matter of urgency because I have been waiting and waiting.

lyndal:

[lyndal1838]

That is like asking me for Feedback Countess.....it would not go down well.

Actually I remember a seller asking me to leave feedback the day he posted the item.

I knew how long the parcel should take to arrive as I had friends in the same area.   I replied that I would leave feedback as soon as the item arived, which would be approximately 5-6 days.

I was astonished to find the same question being asked the next day......I did take pity on the seller as he was only new so replied again and mentioned that it was not a good idea to keep asking for feedback.

By day 5 the steam was starting to come out of my ears as the messages kept coming.  When the parcel arrived on day 6 I was so fed up that I left him a negative.  He thought I was unfair.....I thought a negative should be more appropriate.

In the case of the kudo on the old post.....it was a post by the lovely Digi who nailed the answer perfectly.  If she had posted that answer at the beginning of the thread we could have put the thread to bed instead of the usual meanderings.   As I said, I don't know how I managed to miss it all those months ago.

[countessalmirena]

Digi often nails the answer perfectly...!

I'm not surprised that you were so exasperated by incessant feedback requests. Repeat conduct that mildly niggles the first time (or doesn't even register as an issue the first time) can quickly escalate into something very annoying if it's repeated over and over again, especially in the face of a nice explanation about the repeated request not being a good idea.

Oh well - you've given me an idea for a new emoticon: steam coming out of one's ear. I think I'll whip it up in the wee small hours.

[countessalmirena]

... and here it is:

[davewil1964]

I can't use it unfortunately. My hair isn't in bows.

[countessalmirena]

Bows can always be removed.

[napoleonxiv2012]

Very disappointing and I have lost my faith and trust in Ebay. Purchased items stating the seller was in botany Sydney and learned items were coming from China. Seller was happy to take my money and sent no items. Ebay is well aware this is happening And allow it to continue selling directly from China. They don’t care and I’m more than happy to kick off the Aussie sellers in eBay Australia. Buyers be aware when you’re purchasing it is coming from Australia And not China.

[jsinn-65]

You do know that Ebay is Chinese owned

[k1ooo-slr-sales]

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@jsinn-65 wrote:
You do know that Ebay is Chinese owned

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and here I was thinking that eBay is a publicly listed company owned by shareholders.

I didn't know those shareholders were Chinese!

Do you have any links to support your claim?

**note** I am not Chinese . . . just ask padi.

[padi*0409]

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@k1ooo-slr-sales wrote:

**note** I am not Chinese . . . just ask padi.

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Nope he's not, 'cos I don't know any Chinese that wear a funny hat, live in a Yurt and play the balalaika astonishingly well.