Ebay allowing sellers to misrepresent item location

[mechatronics_wa]

Let's have a chat about the elephant in the room which is sellers that are based in CHINA and have every single item for sale described as Located in Australia, usually with something like "Free Express Post from Sydney, Australia"

Ebay has a very clear policy on MISREPRESENTING ITEM LOCATION

https://pages.ebay.com/help/policies/item-location.html

NOT ALLOWED "Giving an incorrect item location. For example, indicating that the item is in the U.S. when it is actually being shipped from China."

Shipping. 3 WEEKS. Item not correct? Go to return it and you get A CHINESE ADDRESS. No english any way shape or form. You go to message the seller for an Australian return address and it says in a big red messsage "THIS SELLER IS REGISTERED ON ANOTHER EBAY AND MAY NOT SPEAK YOUR LANGUAGE".

Ebay's official responce? I have it right here. This is a snippet from an email exchange.

Ebay:

"I understand your concern regarding this transaction especially that the seller is registered in a different country. Please know that there are seller's who's registration address in another country but has a warehouse of supplier in Australia. Based on the listing description, the item is located in Sydney. Further as per tracking number, the delivery was processed by Australia Post and they've received it on the 18th of October."

EBAY is allowing sellers based 100% in CHINA with NO BUSINESS in Australia, including being REGISTERED in another country - other than SHIPPING THERE FROM CHINA. 

And ebay defend it by saying "oh but theres a warehouse supplier in Australia". Certainly not of anything I've ever ordered. Then they try and make it out like it DID come from within Australia - because it used Australia Post! WELL THE CHINESE POSTMAN ISNT GOING TO CATCH A PLANE HERE AND DELIVER IT, IS HE?

By the way, my response to that reply was: "Ordered and paid for on the 7th of October. SORTED through Australia post on the 18th (tho my tracking shows sorted on the 21st)  - but let's use the 18th. That is still a bit more than 2 days handling time as stated in the ad."

ANOTHER SELLER has thousands of positive feedback (96%) but into the THOUSANDS of neutral and negative. Every second item, if it wasnt about the poor quality, is that item location was LIED ABOUT. Mine said free express post from Sydney. Another user said his ad said free express post from Victoria. In every single negative/neutral feedback that mentions it - even a LOAD of the positive ones - the seller says "oh we do actually ship from australia, a lot." Clearly not.

When is ebay going to STOP ALLOWING chinese sellers to LIE about item location? Probably never.

Today some chinese seller said "sorry for inconvinience (lying to you about item lcoation) - ill give $1 for you to revise feedback" I got my dollar back and revised the feedback. I revised it with follow up to make it clear the seller lies about item location. lmfao I am glad Amazon is here and I hope they take a big chunk out of the HOLE ebay has become. I'm happy to buy cheap **bleep**. But I need a lot of stuff faster than 3 weeks. And when I get it and its wrong, get a chinese return address? Then point out to ebay thier own policy and they say that that its okay, only SOME stuff they send is from china.

Ebay has been riding this wave for too long and I cant wait for it to crash - soon

[tazzieterror]

You really need a dog bowl that soon?

[frostacid]

On Friday26th  I had ordered 2 items from Amazon, I received those two items today. 27th.

I feel it was just the settings on Ebay that was causing there to be nothing availaible to purchase.

[frostacid]

Ahh well my dog keeps flipping bowls.

[mark_iwis]

I did everything I could on my latest purchases in order to ensure the products were in stock in australia and the seller was in australia.  they lied and ebay won't do a **bleep** thing about it.

I'm not going to buy on ebay any longer

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@kopenhagen5 wrote:

I am involved in many different industries and groups meaning collectively we have influence and buying power.

Sometime ago it was decided most of us would boycott (for reasons I won't go into) products from China and anyone online that appears to be Chinese regardless of stated location

One of the reasons is the total disregard for rules and regs by the Chinese.

My suggestion to anyone reading this, don't keep giving funds to the Chinese, most only care for lining their own pockets and DO NOT care about you.

And to the OP, keep checking feedback then just back page if you see anything looking like Chinese.

Pay more and have it invested in Australia's future.

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[mark_iwis]

Isnt Ebay Australia an Australian business??

[padi*0409]

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@mark_iwis wrote:

I did everything I could on my latest purchases in order to ensure the products were in stock in australia and the seller was in australia. 

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Interestingly all of your negs are for Chinese, Malaysian or Singaporean sellers, somehow I doubt if your are doing enough research.

Check the seller's feedback for their registration country and their feedback % - if that percentage is less than 99.5% then be wary of them. 

[davewil1964]

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@mark_iwis wrote:

Isnt Ebay Australia an Australian business??

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Legally.

What has that to do with the sellers the platform hosts?

[misswinsalot]

This is continually happening to me, even when I email and ask if they are based in Australia to double check. There’s o true way to even know how to tell if an item is really going to be sent from Australia or not so I’ve decided to stop using eBay all together. I’ve had a gut full.

[kopenhagen5]

Look at where the eBay account is registered and feedback.

That more than often sorts it out.

[jacwarn_lakoi]

Well the thread is 3 years old. As an occasional user, I too just got done by a Chinese liar. This thread told me I'm wasting my time complaining. It's their policy to allow this scam. Buyer beware.