Emerging seller issue.

[_krusty_]

There appears to have emerged a new scam perpetrated by some sellers. As a seasoned (14 year) eBayer I thought I was basically protected from scammers but this emerging one caught me twice.

How it works: You buy a buy now item from a Hong Kong seller & are advised the item may take up to 28 days to arrive. You patiently wait & the item does not arrive so you contact the seller. He responds in Chinglish “I sory in warhouse with post ofice”. You wait further * contact seller again who says he will post another item.

Now the 45 day PayPal claim has expired so you cannot claim a refund. You wait further after assurances by the seller if you just wait a bit longer it will arrive. 60 days have now passed & you decide you have been scammed so you decide to wear the loss (you have no other option) & decide to leave negative feedback for the seller to warn others but no, after 60 days you are not allowed to post feedback.

Like I said I was caught twice by two different member names – same seller. One of the accounts was terminated for a short time by eBay (for obvious reasons) but is again back in use. I attempted to post a reply to an existing thread but it was moderated (removed)! Hoping this one survives to alert others.

[purple.cow]

I don't know which bank you use but as a buyer most banks only charge you $15 if you lose the chargeback, that is for using your CC directly, if you use it through Paypal then as a seller if you contest the chargeback and lose Paypal charge you an extra $15, if you agree to the refund or successfully defend the chargeback then you don't get charged any extra.

As I said:- "that can be $25".

Now stressing the words CAN BE.

That was the fee I would have been charged by Mastercard the one time I tried the CC chargeback route when having paid by CC directly to a seller, not via Paypal.

Luckily after doing a bit of digging around on the subject I found another route whereby I didn't pay any fee because I didn't do a Mastercard chargeback but ended up getting my refund in full anyway.

[putney32]

you know the 45days open claim / 20 more days close claim get money back rule.

no one should let themselves be duped TWICE.

[*new2vintage]

This reminds me of a saying; Fool me once, shame on you,

                                               Fool me twice, shame on me.

[patchoo78]

I allow a max time for delivery limit by post of 35 days from OS before telling the seller I want an immediate refund or I open a Paypal claim and leave them a Neg feedback.

I did exactly that with a seller recently, although I didn't threaten them with Neg feedback,  but I did warn him that could we not reach an amicable solution then I would be opening a dispute to get my money back. 

He called me impatient and demanding.... For expecting something to arrive from the US within 30 days..  I informed him that considering he had a fair amount of Negative feedback in relation to slow post, that he should probably look for a more reliable postal service.

[purple.cow]

I allow a max time for delivery limit by post of 35 days from OS before telling the seller I want an immediate refund or I open a Paypal claim and leave them a Neg feedback.

I did exactly that with a seller recently, although I didn't threaten them with Neg feedback,  but I did warn him that could we not reach an amicable solution then I would be opening a dispute to get my money back. 

He called me impatient and demanding.... For expecting something to arrive from the US within 30 days..  I informed him that considering he had a fair amount of Negative feedback in relation to slow post, that he should probably look for a more reliable postal service.

I'd tend to think that 30 days is a reasonable time from the US so I would have reacted just as you did.

I may be impatient in many ways but I do expect to see goods I buy within a reasonable timeframe unless there are circumstances cropping up to prevent it, such as flooding etc.

I buy in shipping contasiner loads of gear from China and can have them arriving on the Brisbane dockside only 16 days after my orders are placed so I see no real reason why I can't reasonably expect a small parcel coming by airmail to arrive at my door in arround 30 days or less.

[biggles!]

Thanks for the intelligent advice. I should say that I was lax to put it mildly but I do believe the seller was at fault whether intentionally or not. I attempted to follow the non received items up with the seller, (they ultimately never arrived), but was completely ignored.

It's no great drama, the cost of each item was under $5. I just started the thread so others may be more diligent that I was. 😉