Global Shipping program glitch

[michellebartley]

I was going to purchase a clothing item from Canada and asked the seller possibly to discount at all(the item had been listed for quite a while)they replied saying they would give me 20% discount. I agreed and they relisted item at discounted price. The shipping price was on the item to begin with. Then on Monday I began to do the payment( but this time shipping cost said Calculate) and I get notification to change my addess etc. So emailed seller about the problem and they responded " because its via the GSP" that she was unable to do anything (they had spoken to Ebay about it) its a bid ridiculous as the item had shipping cost to begin with. So seller told me now they will cancel the order and I had also commited to buy. Rather disappointing.

[lyndal1838]

Michelle, are you still using a PO box as your shipping address?

The system would not have known that until you started your payment.

If you really want the item try changing your address to a street address and see if the system accepts that.

[michellebartley]

No Lyndal it is "now" normal postage address and has been for a few weeks.

[bakeandfry]

When you changed your address to "now normal" did you do it properly?
If you done it on your smartphone on the app did you edit and save, then go to full site to check it was all good?

[michellebartley]

Yes.

[davewil1964]

https://www.youtube.com/watch?feature=player_detailpage&v=vTT0_3iYIPk

[harley_babes_hoard]

https://m.youtube.com/watch?v=DVDCnPn8Lvk

[lyndal1838]

[lyndal1838]

Michelle, you need to go back to the drawing board on this purchase.

If the seller is really in Canada they cannot use the GSP....it is for sellers in the USA and the UK only.

Can you put the item number up so we can see what is happening.

[harley_babes_hoard]

Lyndal you have the patience of a saint.