Goodbye Ebay Money Back Guarantee Is Fake Tips to avoid losing money

So i have had a bad experience i dont blame the seller all i can blame is ebay and auspost really so i ordered something that had tracking

it was marked as delivered i know for a fact it wasnt auspost try to claim its stolen i know they never delivered it since i was home all day and check that mail nothing else has ever been stolen no one is stealing my mail just happens to be my most expensive item they say it was delivered by a auspost driver that never normally delivers my mail. Ebay Guarantee doesnt cover anything once a item has been marked delivered they wash there hands with it. So Ebay buyers are paying extra money for tracking to lose there gurantree if a item flags as falsy delivered So why would a ebay buyer ever pay more for tracking your pretty much paying extra for less coverage if you just select no tracking at least there is chance you will get your money back if item doesnt arriive

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Re: Goodbye Ebay Money Back Fake Tips to avoid losing money


@countessalmirena wrote:

@tazzieterror, @digital*ghost,

 

Yes, I focused on a "what if" that assumed the seller hadn't done anything terribly wrong.

 

I hadn't addressed the issue of someone else receiving the coin and then contacting the seller, for a number of reasons. One of those reasons is that I imagined myself into the situation of the seller... first of all seeing that an INR case had been opened, then checking the tracking status and seeing that it's marked as "delivered", and being contacted by the buyer to say that it hadn't been received... The next thing is that someone allegedly contacted the seller to let them know that an item was misdelivered...? If we assume that this is correct (that the person who actually received the coin in error did contact the seller - which we can't establish or take for granted since that person is not here to question), I imagined how I would feel if someone contacted me to say a coin which is the subject of an INR dispute had been delivered to them by mistake.

 

It might well seem bizarre.

 

 


It might seem bizarre if that was the order of events, but it's not known that it is - and what would the seller have to gain by not saying, "hey, I have this other person claiming they received the coin at this other address" - as in, what would the seller think was the game there, or how that strategy would advantage the buyer in any way (in other words, they would have to think illogically about it, or not think about it at all, JMHO). I re-read through the thread but couldn't really see anything that can confirm one way or another whether the seller was contacted first by the OP or the person who wrongly received the letter.

 

What we do know is that the OP did not contact the seller first, they contacted Aus Post after they could see there was a problem, and then contacted the seller after getting nowhere. If the seller had paused for a moment, they could have easily verified the OP's claim and put the two people in touch with one another. 

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Re: Goodbye Ebay Money Back Fake Tips to avoid losing money

I contaced him soon as the delivery showed as arrived and i havent got the item letting him know i contacted auspost to investigate and i will update him.

auspost ask me to contact the sender of the item about the delivery so i messenge him once more saying austpost have asked you to them to contact you can you please call them and provided him with the case humber.

at this moment he told me stop contacting him and not to messenge anymore.

he even told me to open the case at first becuase he know i would lose i told him i know its a auspost problem and would like to discus it in through ebay messages.

so i contacted ebay chat customer support at that moment because communication had broken down they reviewed the messenges and opened the case.

He then just keapt repeating him self saying tracking shows item delivered and demanding i close the case.

i then asked him to provide proof of lodgement and the data and he would win the case or if he just showed me the data i would close the case.

he then flipped out and said his reporting me to the police if i dont close the case.

so i walked down to the police station they say its not fraud.

so i come back and ask for the data again.

then he flips out and says his contacted the police on me for fraud and provided me with a police case number.

i take a picture of the messenge and go back to the police station with the number they tell me its not real.

 

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