Hi all,
I have "purchased" an item. I have maintained polite contact with the seller. It is a pick up item. I was flooded in the week it sold. The next week I was at the hospital with my son. I explained this to the seller. I recently made arrangements to pick up, (which was not easily accomplished with this seller) and then the seller opened an unpaid claim.
I have made attempts to pick up, and maintained contact all along via text, letting her know what is happening. The sellers communication has been extremely poor, and her phone has not once been answered. The seller has become extremely rude, swearing, and giving insults. The seller has previous negative feedback about poor communication.
The seller has now informed Ebay that I HAVE paid, even though I have not. She then put false positive feedback on my profile. I have not been rude to her. Other feedback received by me is a true indication of my personality and dealings with people. I am now not able to leave honest feedback for her as the item has disappeared.
I have not managed to get in contact with ebay, as the phone/email is greyed out and I can't contact them. All of the options for reporting that I can find are not suitable to this situation.
I previously had another account with my ex-husband which was closed for obvious reasons, but it had nothing but positive feedback received and given. Just recently I had another problem with a seller who refused to sell, and made all sorts of excuses. She was unhappy with the sale price (.99c) for a very expensive item. I left appropriate negative feedback, because I figured if I don't, then nothing separates the many good, honest sellers from the ones who are causing damage for good sellers.
Her insults via text include calling me a "pathetic waste of a life", a "selfish **bleep**", a "slack ass", a "nasty time-waster", a "fukn rude **bleep**".
How best do I proceed with this situation?
Thank you in advance for any advice offered. I appreciate the time you take 🙂
