I have had a deeply disappointing experience with eBay customer service after being a loyal user for 13 years and an eBay Plus member. I placed an order containing three items with a seller, but the seller never shipped the order. Despite messaging the seller multiple times for updates and a tracking number, I received no response. When I contacted eBay customer service, I was repeatedly told to wait until the delivery date had passed. However, the seller had not updated the tracking number with...

You may have confused the ebay agents. They are usually not very good, or so most people report. What I am gathering from your report here is that with account 1, your 3 items were all bundled within the same order. So maybe you placed them in the cart then paid the total in full to the seller. But under a different account, you bought the same 3 items separately so each should come with a separate tracking order. And they arrived okay. Plus you also ordered something else (from w...

Hopeless Customer Service - How much longer would it take to recover my $1800?? | Buying

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Hopeless Customer Service - How much longer would it take to recover my $1800?? | Buying | eBay Australia