How do I get $$ back if seller left ebay?

[j051313]

Hi, I have bought a horse product, and not received it.  I dont think I can contact the seller, as there is a note that the seller is no longer on ebay.  (I have tried twice in Feb, no response).  What is the best way to handle this, please?

Cheers

[repentatleisure1952]

Open a case for Item Not Received with PayPal.

Escalate to a claim at the earliest opportunity.