@dgdavies wrote:
I still haven't got my stuff from this particular sale which I paid for in advance in good faith.
... omg, you didn't? really? wow, you are so awesome... truly one in a million... Can we get a drum roll here please?
... erm... no you didn't. To purchase something 'in good faith' doesn't simply mean paying up front, It also means you have agreed to the terms of sale as put forth by the seller (which includes agreeing to the estimates for delivery) & implictly agreeing not to take any adverse action/s against the seller unless, or until such time as, they breech those terms.
Prematurely leaving negative feedback, well before the goods purchased were due to arrive as per the terms of sale that you had agreed to, is far from an 'act of good faith' on your part. You have ignored the terms of sale, and acted in a manner that is contrary to those terms & detrimental to the other party, at a time when they had not breeched the TOS & there was to that point no evidence to suggest they would. So no, you most certainly did not purchase 'in good faith'.
@dgdavies wrote:
I hope this doesn't happen to you. If it ever does, I'm wondering what your respose would be. Similar to mine I expect, though you dare not admit it.
It has happened to me, and you will find that it has happened to most other posters in this forum at some time or another, and it will very probably happen to us all again in the future.
What was/will be my response? Just the same as that of 99.9% other ebay buyers in the same situation,... an APPROPRIATE & TIMELY one.
@dgdavies wrote:
Ebay is a place where people buy and sell stuff. It's the most simple of business transactions. They are either good at it or bad at it. The company buyer in question in this case is bad at it.
There, corrected that for you. Typo excepted, it's otherwise an excellent point that you make.
@lol @ the irony
@dgdavies wrote:
I've been in converstaion with the seller via email who assures me they will resend the goods. I will give them the benefit of the doubt, but I'm not holding my breath.
... when I get my goods, I will change the feedback - I'm not sure now if it will be 'Good' or 'Neutral' yet.
Well, that will be a first.
Gee, don't do them any favours.
You are fortunate that the sellers is still even communicating with you after what you've done. You are even luckier if they are resending the goods. By leaving a negative feedback so prematurely as you did, you identified yourself to the seller as a very unreasonable & troublesome buyer.
By leaving the negative too early, given the item (if already on it's way) might have still been a week or more away as per the esitimate, or even longer for a re-send, you gave the seller very little incentive to either communicate with you, let alone to resolve any issue for you (especially when there wasn't yet a TOS issue needing to be dealt with by the seller).
The seller is a relatively high volume seller with overall very good rating, the negative feedback you gave them will have very little/no real impact upon them in the long term. In the short term however, it was impactful to them as it was showing on their feedback landing page which anyone looking at their feedback would see almost immediately. Given it's now already on page three of their feedback, most of the damage is already done, so changing it now is to a large extent 'too little too late'. It's like if you placed a big sign saying "this shop is a rip-off, don't buy here" outside the front entrance to a bricks and mortar store, and then went back later to change it to "this shop is great, buy here with confidence"... it becomes rather a hollow gesture if by that time your sign has been moved around back where it's now leaning against a wall & obscured by a couple of wheelie bins where hardly anyone is likely to see it again anyway.
In the circumstances, a good few volume sellers would not have communicated with you, and if they hadn't yet sent the item many might have chosen not to, and even more would not have resent it if they had done already. They would have little more to lose by ignoring you, and very little to gain by trying to resolve anything for you. With most of the damage already done, many sellers would sooner just refund you (or wait for Paypal to) than deal with your unreasonable demands/expectectations any further.
@dgdavies wrote:
Making false statements about people being put on 'Black Lists' is a hollow threat and totally meaningless...
I can assure you 'Mr Numpty' sir, there's nothing false in that statement, nor is it a hollow threat or meaningless.
I can tell you as a fact, many sellers do have such a list (& all other ebayers can do too if they wish).
Like 'most' people; sellers learn from their mistakes, but given the choice they much prefer to learn from the mistakes of others.
