on 29-06-2020 06:42 PM
Hi, I gave a negative review to a seller and now I am getting messages from the alleged customer service of the seller wanting me to change my review. I feel that it borders on harassment. What can I do?
on 29-06-2020 07:15 PM
Chinese seller with heaps of negs already, you could report them to eBay but it's unlikely anything will be done about it.
Just ignore them and don't change the feedback.
on 29-06-2020 07:57 PM
on 29-06-2020 10:26 PM
Presumably it's the seller for whom you left this feedback...?
Judging by this, you accepted a partial refund for the missing remote control, but don't feel that the refund was sufficient. Blunt question: why didn't you return the whole thing for a full refund if a partial refund was not a solution with which you were happy? You'd certainly have been entitled to a full refund, and return postage would have been the seller's responsibility under the Money Back Guarantee offered by eBay.
(I'd not have bought that item myself... but at least YOSOO is a real brand. However, there's no warranty as this is not made for the Australian market and the seller is not in Australia.)
(If I had accepted a partial refund from the seller in lieu of returning the item for a full refund as guaranteed under eBay's MBG, I don't think I'd give negative feedback. Either I'm happy with the offered solution (in which case I accept it) or I'm not (in which case I reject it). Unless I'm unhappy with the outcome, I don't give negative feedback.)
The following isn't what I would do... but if the requests from the seller are quite numerous and you do genuinely feel upset by it, you could leave follow-up feedback along these lines:
SELLER repeately messages wanting +ve feedback revision. Feels like harassment.
(As I said, that would not be my response. I leave negatives for the worst transactions, not ones where a solution was accepted.)
on 30-06-2020 11:49 AM
on 30-06-2020 04:54 PM
on 30-06-2020 05:03 PM
was that a name? i never knew......
on 30-06-2020 05:22 PM
The boards are moderated.
If you keep ignoring board policy, then you may not be allowed to post again.
30-06-2020 08:33 PM - edited 30-06-2020 08:35 PM
i can understand your fustrated....best to just ignore the seller..then they will get the message ...you can not be bossed around..that should work
on 30-06-2020 08:36 PM
@dvd.horder wrote:i can understand your fustrated....best to just ignore the seller..then they will get the message ...you can not be bossed around..that should work
I agree. Seller will give up after a while.