I can't pay for my item

Hello everyone,

 

I bought a kitchen timer, the seller wouldn't accept posting to Po Boxes but eventually accepted.

 

The seller sent me a message saying that they have opened the Po Box action, but I'm

 

still blocked from paying at the check out. What should I do? Please help me.

 

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Re: I can't pay for my item

lyndal1838
Honored Contributor

All you can do is message the seller again and let them know.  Is there a problem with language and the seller does not understand what you want him to do?

Chinese sellers are notorious for "not understanding English" when you ask them to do something they don't want to do. If you talked him into sending to your PO box you may well find you will never be able to pay for the item....just the seller's way of digging his heels in.

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Re: I can't pay for my item

If a seller has No PO box, I always ask before the end of the sale, explaining that I only have a PO Box, I have no street mailing address.  I haven't had a problem with doing that.

 

They need to change their stipulation against PO Boxes.

 

Maybe change your postal address to 'a number', then put 'postbox' or Post Box (written out in full) - the address is wrong way around, but it will still get there - as long as the number is in the front they might think it's a street address.

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Re: I can't pay for my item

 

Hello lyndal1838,

 

Thank you for answering my question. As you might have guessed, I'm still caught up

 

in the situation. Hopefully it will be resolved soon. Have a good day

 

 

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Re: I can't pay for my item

 
Hello peridot55555,
 
Thanks for your advice. From now on, I'm going to check if the seller accepts 
 
posting to Po Boxes before I buy anything. I wish you a great day.
 
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Re: I can't pay for my item

 

Hello everyone,

 

My problem has been solved.

 

In case anyone else has the same problem, ebay told me I have these two options:

 

1) Ask the seller to put you on their ( exemption list ).

                       

2) Ask the seller to send you a ( manual invoice using PayPal ) and ask them

 

to call ebay, they will assist them. These two options helped me; I hope

 

they do the same for you.  Have a nice day

 

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