I recently bid on an item, Received an email to say I won it, then the seller cancelled the sale. ??

oriou62
Community Member

I recently bid on an item, recieved an email to say I had won it, and the seller cancelled the sale. I suspect it's becuase price was too low. .99cents . Please explain.

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Re: I recently bid on an item, Received an email to say I won it, then the seller cancelled the sale

You would need to ask the seller to explain

 

Nobody here has anything to do with it

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Re: I recently bid on an item, Received an email to say I won it, then the seller cancelled the sale

eBay, in their wisdom, encourages sellers to start auctions at  99 cents and don't make it clear to sellers that any BIN on the item disappears after a bid is made.

 

New sellers can be sucked into listing like that, hence the cancellations that happen. Best to just let it go and find another one from a different seller.

 

If it is a new seller then I personally wouldn't give them a neg or even a neutral feedback for that.

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Re: I recently bid on an item, Received an email to say I won it, then the seller cancelled the sale


@oriou62 wrote:

I recently bid on an item, recieved an email to say I had won it, and the seller cancelled the sale. I suspect it's becuase price was too low. .99cents . Please explain.


Hi orious62, I'm sorry to hear of your disappointment. While I feel for the seller having to let go an item at a low price, I believe sellers should honour the sale and let the wining bidder take the item they won it or. Can I ask please how long the particular seller has been around for ?

 

 

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Re: I recently bid on an item, Received an email to say I won it, then the seller cancelled the sale

Before running auctions, which I rarely ever do, I accept that I'll make a loss on a few things, others will do well, only auction items I don't need a high return on etc. OR I would start some with higher start prices but that comes with experience. Many new sellers aren't aware of the pitfalls of low start price auctions. Should they honour them? Not necessarily. I always have however buyers shouldn't expect sellers to cop large losses. The items belong to the seller and that choice is theres. Who was paying for postage with this 99c purchase? Did it have free postage? If you really want the item, offer the seller a reasonable price for it. Problem solved if they negotiate a price with you

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Re: I recently bid on an item, Received an email to say I won it, then the seller cancelled the sale

I agree, particularly the feedback advice. Experienced sellers not honouring auction sales should know better. Not fair though for those less experienced

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Re: I recently bid on an item, Received an email to say I won it, then the seller cancelled the sale

 


@11dustyattic wrote:

Before running auctions, which I rarely ever do, I accept that I'll make a loss on a few things, others will do well, only auction items I don't need a high return on etc. OR I would start some with higher start prices but that comes with experience. Many new sellers aren't aware of the pitfalls of low start price auctions. Should they honour them? Not necessarily. I always have however buyers shouldn't expect sellers to cop large losses. The items belong to the seller and that choice is theres. Who was paying for postage with this 99c purchase? Did it have free postage? If you really want the item, offer the seller a reasonable price for it. Problem solved if they negotiate a price with you




ks for the wonderful feedback. I in fact sent the seller an email offering $20 for the items and no response. 

Happy to negotiate a fair price but it's hard to do if people don't communicate.

Cheers.

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Re: I recently bid on an item, Received an email to say I won it, then the seller cancelled the sale


@oriou62 wrote:
ks for the wonderful feedback. I in fact sent the seller an email offering $20 for the items and no response
Happy to negotiate a fair price but it's hard to do if people don't communicate.
Cheers.

 

it is quite possible that the seller never got your message offering $20 for the item as eBay monitor messages between members to stop "off-eBay" sales. Any mention of an offer to buy would attract the attention of eBay bots.

 

If the seller did get your message, it is possible that they were unable to reply.

 

If they did try to reply, they may have received a warning from eBay for trying to trade off-eBay.

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Re: I recently bid on an item, Received an email to say I won it, then the seller cancelled the sale

This has happened at least 3 times on auctions for items I've been watching and waiting to bid on right at the last minute. I go to check how the item is doing, and see that it's disappeared or "ended" even though it still had 1-2 days to go.

It always happens when there aren't any bids on the items. It is frustrating.
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Re: I recently bid on an item, Received an email to say I won it, then the seller cancelled the sale

What I found, and although my auctions were years ago I still see it as a trend, is experienced bidders will quite often come in with an early bid (hence kicking things off, letting the seller and other potential bidders know there is interest). Place their first bid for .99c then immediately place another bid. The amount of that second bid no-one knows, all you can see is the 2 bids have been placed. My opinion is they do this to intimidate other bidders. Not always of course, some would be just rethinking and upping their maximum bid, but I had some annoying buyers who would do this with every auction. It's not against policy, well within their rights to do it,  but a few were obviously just throwing darts hoping for a bullseye, with the second bid ultimately showing as low also. Before I get shot down in flames, I accept they can do that and low start price auctions are a risk anyway, I found it intimidated other buyers, particularly buyers not so experienced with the auction process. So much so I finished up weiting a little bit about it at the top of every description, advising new bidders to not be put off by it. I also weeded out a few serial offenders and blocked them. I'm not old fashioned but a little bit old school as far as playing fair, not using dirty tricks (again I'll probably be shot down for that) to win auctions. To add, those same people also end up being non payers because if they only win one item or can't combine postage for whatever reason they're still paying more than they want to pay.

Anyway, in reply to your comment, maybe try coming in earlier with your maximum bid. The amount doesn't matter but at least it kicks the auction off? Still not a guarantee the auction won't be ended but worth a try maybe. I recently bought a game for my son and went straight in with a price I thought would win it. Bidding qent over and I upped my bid a few times, paid a bit more than I could have bought one bin but a trusted seller so I was happy with my winning bid. I have ended auctions before but only if there's an issue with it. I auctioned some stamps where I thought I had identified the watermark correctly, I hadn't, some messages came in saying I hadn't, so pulled the auction to prevent misleading buyers. Then I had a flood of new messages 'Why did you pull the auction?'. Turned out the stamps were more valuable than I realised, they didn't care I had it wrong haha but sometimes messaging the seller to ask why can pay off. I sold bin to one of those people who messaged me

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