on 15-01-2024 09:12 PM
Hi All,
Recently I've been purchasing some items from outside of Australia, for my business, and paying by credit card as per my usual process for eBay. Upon attempting to reconcile my bank statements it's become evident that the eBay "Tax Invoices" do not reflect the actual total amount charged to my card.
Details from the bank:
Details from the "Tax Invoice":
The correct total amount is available on the "Order details" page, on the right-hand side under the heading "Payment info":
Why can't this information be used to generate an accurate Tax Invoice document?
The eBay CS team say that it's all hidden 'currency exchange fees' charged separate and totally independent of eBay. I call bull**bleep**, if that was the case, why is the actual total and an accurate conversion factor available to eBay to display as per above?
on 18-01-2024 12:54 AM
I’m no mathematician…. But with my limited maths skills and limited skills of using the calculator, the $102.26 is correct.
That little statement at the end where is says the Australian govt collects 10% gst on all taxable imports is where the ‘hidden discrepancy’ lays.
It comes to $4.45.
Add that to your purchase costs of $97.81 and you get your total invoice costs of $102.26
Am I missing something?
on 18-01-2024 01:58 AM
Here is the Visa calculator, note the box at the bottom BANK FEE and the pop up bank fee info
Processing fee charged by your bank or financial institution. 2% is an average bank rate, but fees vary so check with your bank for their bank fee rate.