Incorrect total being shown on Australian Tax Invoices (on imported goods)

Hi All,


Recently I've been purchasing some items from outside of Australia, for my business, and paying by credit card as per my usual process for eBay. Upon attempting to reconcile my bank statements it's become evident that the eBay "Tax Invoices" do not reflect the actual total amount charged to my card. 

 

Details from the bank:

therealkelshy_0-1705312960591.png 

 

Details from the "Tax Invoice":

therealkelshy_1-1705313026928.png

 

The correct total amount is available on the "Order details" page, on the right-hand side under the heading "Payment info":

therealkelshy_2-1705313266940.png

 

Why can't this information be used to generate an accurate Tax Invoice document?

 

The eBay CS team say that it's all hidden 'currency exchange fees' charged separate and totally independent of eBay. I call bull**bleep**, if that was the case, why is the actual total and an accurate conversion factor available to eBay to display as per above?

 

Message 1 of 12
Latest reply
11 REPLIES 11

Re: Incorrect total being shown on Australian Tax Invoices (on imported goods)

I’m no mathematician…. But with my limited maths skills and limited skills of using the calculator, the $102.26 is correct.

 

That little statement at the end where is says the Australian govt collects 10% gst on all taxable imports is where the ‘hidden discrepancy’ lays. 
It comes to $4.45.

Add that to your purchase costs of $97.81  and you get your total invoice costs of $102.26

 

Am I missing something? 

Message 11 of 12
Latest reply

Re: Incorrect total being shown on Australian Tax Invoices (on imported goods)

Here is the Visa calculator,  note the box at the bottom  BANK FEE   and the pop up bank fee info

Exchange Rate Calculator

Use the converter below to get an indication of the rate you may receive when using your Visa card to pay while travelling internationally.
 
 
Amount you paid
 
 
Currencies to exchange
 
From
Open from currency list drop down menu.
To
Open to currency list drop down menu.
 
Transaction date (MM/DD/YYYY)
 
date format: mm/dd/yyyy
Bank fee (%)

BANK FEE

Processing fee charged by your bank or financial institution. 2% is an average bank rate, but fees vary so check with your bank for their bank fee rate.

 

 

 

 

Message 12 of 12
Latest reply