on 05-01-2022 08:57 PM
I recently won an auction and waited until the date that it said my item should arrive. I have contacted the seller and the purchase has been cancelled (for reasons that don't seem to add up to me). I have been given a full refund but I have been out of pocket for almost 2 weeks and there seems to be no way I can report my concerns to Ebay. On the resolution centre page that I got to, it just seems to get to a point where it says that because I recieved a full refund, I can't take any further action.
on 06-01-2022 08:32 AM
I can understand why you find the cancellation disappointing. I was lucky. I won a couple of auctions at really good prices over the years, and they were always respected.
However, eBay allows sellers to cancel if they don't want to send an item. If you want to talk to an eBay person, you can use live chat, but as sellers are not obliged to send an item and you got a refund, they won't do anything, so it is probably better if you accept the situation because talking to eBay won't achieve anything.
As kop said, you can leave feedback. I usually avoid bidding when I read in the feedback that a seller has cancelled an auction because the price was too good, so at least you will help others.
on 06-01-2022 09:19 AM
can anyone post me a link to where it says in Ebay's rules that sellers can just ignore auction results if they choose.
What dave was trying to explain is as follows.
In legal terms, the way eBay has been set up is that Auctions on eBay are not contracts of sales, they are a tender process.
Buyers put in bids to tender for the items and sellers choose to accept or not.
It is not something that is clearly shown in the members terms but rather tucked away in eBay's conditions should disputes be tested within the legal system. (I am not going to spend time looking for it)
(I use the word legal, however this not to be taken as legal advice).
on 06-01-2022 09:52 AM
@4channel wrote:Below is the now classic example of what can go wrong. Renato, ra157 had similar.
.......................................................................................................................................................
Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill
ra157
BTW II: Renato, ra157, real nice ebayer had the misfortune of this happening a second time.
talk about baiting.
OK, I'll bite.
THE ra157 EXPERIENCE IS NOT AS YOU PORTRAY IT.
ra157 struck an inexperienced seller who panicked with 10 minutes to go in an auction . . . and sold to the high bidder when there were 10 minutes left in the auction.
Geeze, you must keep a dossier with this stuff in it to be able to drag it up as often as you do.
AND, just what makes ra157's experience a 'classic'?
06-01-2022 09:58 AM - edited 06-01-2022 09:59 AM
de plane..... de plane
https://www.youtube.com/watch?v=USfKJYZcUmI
https://www.smh.com.au/technology/ebay-sale-is-a-sale-court-rules-20070804-gdqruz.html
There will be no more weasling out of eBay sales after a judge today ruled against a man who has been refusing to hand over a $250,000 vintage plane he sold on the online auction site.
In a case that reached the NSW Supreme Court, Peter Smythe sued Vin Thomas after he changed his mind on the sale of a 1946 World War II Wirraway plane after the eBay auction had ended.
The plane is understood to be one of five in the world still flying.
Acting judge Nigel Rein, handing down his judgment today, ruled against Thomas and ordered him to hand over the plane for the agreed amount.
The date of the handover will be decided next week.
on 06-01-2022 10:04 AM
I'm still getting a laugh out of - ' send it - I'll fix it '.
70s hifi - arriving in some bits.
on 06-01-2022 10:16 AM
https://research-repository.griffith.edu.au/bitstream/handle/10072/36345/67759_1.pdf;sequence=1
on 06-01-2022 01:25 PM
So just another case of theft.
https://community.ebay.com.au/t5/Selling/Ebay-Doesn-t-Give-A-Damn-Regardless-of-Facts/td-p/2294296
06-01-2022 01:53 PM - edited 06-01-2022 01:53 PM
@4channel
that ra157 drawn out saga is a long read . . . so I opine that anyone who is remotely interested in that drawn drama start by reading that Opening Post and then skipping to post # 227 where the evidence for it being a case of an inexperienced and panicked seller is clearly laid out.
I further opine that 4channel drags this saga up as he is an attention seeker.
What do you have to say about this 4channel? Go on, reply, you know you want to . . . OR, can't argue with me cause you got nutthin?
on 06-01-2022 02:40 PM
Please K - not another technicolour - crayon rave.
My scroll wheel is tired. 😀
on 06-01-2022 02:55 PM
@colic2bullsgirlore wrote:
There will be no more weasling out of eBay sales after a judge today ruled against a man who has been refusing to hand over a $250,000 vintage plane he sold on the online auction site.
In a case that reached the NSW Supreme Court, Peter Smythe sued Vin Thomas after he changed his mind on the sale of a 1946 World War II Wirraway plane after the eBay auction had ended.
The plane is understood to be one of five in the world still flying.
Acting judge Nigel Rein, handing down his judgment today, ruled against Thomas and ordered him to hand over the plane for the agreed amount.
The date of the handover will be decided next week.
This decision was based on eBay's own user agreement at the time, rather than laws pertaining to auctions / sales in a broader scope. In other words, it is eBay's own UA that determined this outcome.
Not much has changed, mind you, but in light of that, it is worth posting the specific section of the UA that highlights something important:
"When you enter into a transaction you create a legally binding contract with another user, unless the item is listed in a category under the Non-binding bid policy. You must ensure that you comply with your obligations to that other member and are aware of any laws relevant to you as a buyer or seller. If another member breaches any obligation to you, you – not eBay – are responsible for enforcing any rights that you may have."
I put emphasis on that last line because it basically means it requires action completely independent of eBay, to enforce any contract that has been created on eBay, which in turn calls up matters of practicality.